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SUMMARY:Workshop: Elevate Your Customer Service
DTSTAMP:20261013T181344Z
DTSTART:20220419T133000Z
DTEND:20220419T150000Z
DESCRIPTION:Did you know 68% of consumers say they are willing to pay more 
	for products and services from a brand known to offer good customer servic
	e experiences? What can more clients\, customers\, and sales do for your b
	usiness? The possibilities are endless! Whether you attend as a business o
	wner or bring your entire team\, this educational workshop will give you v
	aluable resources to deliver exceptional and consistent service. Glenn Ric
	hardson\, Founder of Rhodium Talent Advisors\, has trained over 1\,000 peo
	ple on how to elevate their customer service\, de-escalate heated situatio
	ns\, and much more. He has first-hand experience at Chick-fil-A and has al
	so trained and learned with the Ritz Carlton\, Disney\, and other world-re
	nowned hospitality and service industry leaders. Participants will learn h
	ow to: Utilize the absolute fundamentals and advanced techniques of custom
	er service Gain insight into the techniques of customer service leaders Un
	derstand your customers and your brand reputation Be a people-focused busi
	ness leader who gets the most out of their employees through customer serv
	ice BONUS! Want to know the level of customer service your employees are g
	iving when you're not around? Attendees can enter into a drawing\, upon ar
	rival\, for a free Personal Secret Shopper &amp\; Customer Service Assessm
	ent from Rhodium Talent Advisors! We will select two winners at the conclu
	sion of the workshop. Registration is required. This class is FREE to Fris
	co Chamber of Commerce members. Not a Frisco Chamber member? No problem! A
	 small $25 fee will reserve your seat. Free light breakfast and coffee pro
	vided courtesy of Cinnaholic - Frisco. Need more information? Contact Dire
	ctor of Membership\, Jenn Van Dahm\, at 972.335.9522 or jenn@friscochamber
	.com.
LOCATION:Eventi Event Center\, 7511 Main St - 3rd Floor\, Frisco\, TX\, 750
	34
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